Privacy Notice

Effective Date: 14/03/2026
Last Updated: 14/03/2026

 Lyonis Corp (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Notice explains how we collect, use, disclose, store, and protect information when you visit lyoniscorp.com (the “Site”), contact us, request a quote, upload files, place an order for custom 3D printing or laser cutting services, or otherwise interact with us.

By using our Site, submitting information to us, or purchasing from us, you agree to the practices described in this Privacy Notice.

1. Who We Are

Business name: Lyonis Corp
Email: lyonis.corp@gmail.com
Phone: +1 (717) 382-6913
Website: lyoniscorp.com

If you have questions about this Privacy Notice or want to exercise your privacy rights, contact us at: lyonis.corp@gmail.com.

2. Scope of This Notice

This Privacy Notice applies to personal information we collect through:

• our website;

• contact forms;

• quote request forms;

• order checkout pages;

• customer account features, if any;

• file upload tools for models, drawings, photos, measurements, specifications, or project instructions;

• email, SMS, phone, or other direct communications;

• social media interactions linked to our business;

• shipping, fulfillment, and customer support processes.

This Privacy Notice does not apply to third-party websites, services, or platforms that may be linked from our Site or integrated into it, such as payment processors, shipping carriers, analytics tools, ad platforms, file storage providers, or social media services. Those third parties may have their own privacy notices.

3. Information We Collect

Depending on how you use the Site, we may collect the following categories of information:

A. Contact and identity information

• full name;

• email address;

• phone number;

• billing address;

• shipping address;

• company name, if applicable.

B. Order and transaction information

• products or services ordered;

• quote details;

• customization requests;

• order history;

• cart contents;

• shipping details;

• payment status;

• refund or return information.

C. Design, project, and uploaded content

• 3D files, CAD files, STL/STEP/OBJ files, DXF/SVG/PDF drawings, photos, sketches, measurements, notes, engraving text, personalization details, and other materials you provide for quoting, design, manufacturing, customization, or troubleshooting;

• communications about tolerances, materials, dimensions, finishes, fitment, and production requirements.

D. Payment information

We may collect limited billing-related information, but payments are usually processed by third-party payment processors. We typically do not store full payment card numbers ourselves unless explicitly stated by our payment provider arrangement.

E. Device and usage information

• IP address;

• browser type;

• device type;

• operating system;

• referring URL;

• pages viewed;

• actions taken on the Site;

• date/time stamps;

• approximate location based on IP;

• diagnostic and log information.

F. Communications

• emails you send us;

• messages sent through forms, chat, or social media;

• call records or voicemail content, if applicable;

• support requests and feedback.

G. Marketing and preference information

• newsletter signup details;

• marketing preferences;

• cookie preferences;

• survey responses or promotion participation data.

H. Fraud prevention and security information

• information used to detect abuse, spam, fraud, unauthorized access, suspicious file uploads, or misuse of our services.

4. Sources of Information

We collect information:

• directly from you;

• automatically through cookies, pixels, logs, and similar technologies;

• from payment processors, e-commerce platforms, fraud prevention tools, shipping providers, analytics providers, and marketing vendors;

• from social media or advertising platforms when you interact with our business there;

• from publicly available sources, where lawful.

5. How We Use Your Information

We may use your information to:

1. provide quotes and respond to inquiries;

2. review uploaded files and project requirements;

3. manufacture, customize, package, and deliver products;

4. process payments and manage transactions;

5. provide customer service and after-sale support;

6. communicate about orders, delays, approvals, revisions, and shipping;

7. verify identity and prevent fraud or misuse;

8. maintain, improve, and secure the Site;

9. analyze traffic, usage, and performance;

10. comply with legal obligations;

11. enforce our terms, policies, and business operations;

12. send service-related messages;

13. send promotional emails or marketing messages where permitted by law or where you have consented;

14. maintain internal records, accounting, tax, and operational documentation;

15. protect our rights, property, systems, customers, and business partners.

6. Legal Bases for Processing (EEA/UK Users Only)

If the GDPR or UK GDPR applies to our processing, we rely on one or more of the following legal bases:

• performance of a contract;

• taking steps at your request before entering into a contract;

• our legitimate interests;

• compliance with legal obligations;

• your consent, where required;

• establishment, exercise, or defense of legal claims, where applicable.

7. Cookies and Similar Technologies

We may use cookies, pixels, local storage, session replay tools, analytics tools, and similar technologies to:

• keep the Site functioning properly;

• remember user preferences;

• maintain shopping cart/session features;

• understand Site traffic and performance;

• improve user experience;

• prevent spam, attacks, and abuse;

• support advertising or remarketing, if used.

These technologies may collect information such as IP address, browser details, device identifiers, interactions with the Site, and referral data.

You can usually control cookies through your browser settings. If we use a cookie banner or consent management tool, you may manage preferences there as well.

Do Not Track Disclosure

Some browsers offer a “Do Not Track” (“DNT”) setting. Because there is not always a consistent industry standard for responding to DNT signals, [choose one and keep only one option below]:

Option A – We do not currently respond to DNT signals
At this time, our Site does not respond differently to browser-based Do Not Track signals.

Option B – We honor certain opt-out preference signals
Where required by applicable law, we recognize and process certain browser-based opt-out preference signals in accordance with our legal obligations and technical capabilities.

Third parties may collect information about your online activities over time and across different websites when you use our Site, depending on the tools integrated into our website.

8. Payment Processing

Payments may be processed by third-party payment providers such as Stripe / PayPal / Square / Shopify Payments / other. These providers may collect payment details and related transaction data directly from you in accordance with their own privacy notices and security practices.

We may receive limited transaction information from payment providers, such as:

• payment confirmation;

• partial payment method details;

• transaction ID;

• billing status;

• fraud screening results.

We do not control how those third parties process your data once it is provided to them.

9. File Uploads, Designs, and Project Materials

Because our business involves custom manufacturing, we may collect and review files and project materials you submit, including CAD files, 3D models, technical drawings, photographs, mockups, measurements, notes, and personalization instructions.

We use these materials to:

• evaluate manufacturability;

• prepare a quote;

• communicate with you;

• create, modify, or produce the requested item;

• verify fit, scale, tolerances, or design details;

• document completed work;

• troubleshoot product issues;

• maintain records of past orders.

Please do not upload unnecessary sensitive personal information into design files, notes, or embedded metadata.

If your uploaded materials contain personal information, trademarks, copyrighted content, trade secrets, or confidential data, you represent that you have the right to provide those materials and instruct us to process them for your requested project.

10. How We Share Information

We may share information with:

• payment processors;

• shipping carriers and fulfillment providers;

• website hosting providers;

• cloud storage providers;

• e-commerce platform providers;

• email service providers;

• analytics providers;

• spam and fraud prevention vendors;

• IT support, cybersecurity, and backup providers;

• professional advisors, such as accountants, auditors, insurers, or legal counsel;

• government authorities, courts, regulators, or law enforcement when required or appropriate by law;

• successor entities in connection with a merger, sale, restructuring, acquisition, financing, or transfer of assets.

We do not sell personal information for money in the ordinary meaning of that phrase.
If applicable privacy law defines “sell” or “share” broadly enough to include certain analytics, advertising, or cross-context behavioral advertising activities, then those activities will be handled in accordance with applicable law and any rights you may have.

11. Data Retention

We retain personal information for as long as reasonably necessary to:

• provide services and fulfill orders;

• maintain business and tax records;

• resolve disputes;

• enforce agreements;

• comply with legal obligations;

• preserve manufacturing history, specifications, and support records;

• detect and prevent fraud or abuse.

Retention periods may vary depending on the type of information and the reason it was collected. For example:

• inquiry and quote dаta: [e.g. 12–24 months];

• completed order records: [e.g. 7 years for tax/accounting purposes];

• uploaded project files: [e.g. 12–36 months after project completion unless longer retention is necessary];

• marketing subscription dаta: until you unsubscribe or we no longer need the data;

• security logs: [e.g. 30–180 days], unless needed for investigation.

We may retain information longer where required or permitted by law.

12. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, destruction, loss, alteration, disclosure, or misuse. These may include access controls, secure hosting, encrypted connections, vendor controls, backups, and limited internal access.

However, no internet transmission or storage system is guaranteed to be 100% secure. You provide information at your own risk.

13. Your Privacy Rights

Depending on where you live, you may have rights regarding your personal information, such as the right to:

• know whether we process your personal information;

• request access to certain personal information;

• request correction of inaccurate information;

• request deletion of certain information;

• obtain a copy of certain information you provided;

• opt out of certain uses of your information, including some targeted advertising or “sale/share” activities where applicable;

• withdraw consent where processing is based on consent;

• appeal certain privacy request decisions, where applicable under state law.

We may need to verify your identity before processing certain requests. We may also deny or limit requests where permitted by law.

To submit a privacy request, contact us at:
Email: lyonis.corp@gmail.com
Phone: +1 (717) 382-6913

We will not discriminate against you for exercising rights provided by applicable law.

14. Additional Notice for California Residents

This section applies only to California residents to the extent the California Consumer Privacy Act, as amended by the California Privacy Rights Act (“CCPA/CPRA”), applies to our business.

Categories of personal information we may collect

In the preceding 12 months, we may have collected the following categories:

• identifiers;

• customer records information;

• commercial information;

• internet or electronic network activity information;

• geolocation data derived from IP address;

• audio, electronic, or visual information if you communicate with us or submit photos/files;

• professional or employment-related information if you interact with us on behalf of a business;

• inferences drawn from some of the above, such as preferences or project interests.

Sources

We collect these categories from:

• you directly;

• your devices and browser activity;

• service providers and processors;

• e-commerce, payment, shipping, security, and analytics partners.

Purposes

We collect and use these categories for the business and commercial purposes described in this Privacy Notice, including order fulfillment, customer support, analytics, security, fraud prevention, and business operations.

Disclosure

We may disclose personal information to service providers, contractors, and other third parties for the business purposes described above.

Sensitive personal information

We do not use or disclose sensitive personal information for purposes other than those permitted by applicable law, unless specifically disclosed otherwise.

California rights

Subject to legal limitations and applicability, California residents may have the right to:

• know/access;

• delete;

• correct;

• opt out of sale or sharing;

• limit use/disclosure of sensitive personal information, where applicable;

• receive equal service and price even if exercising privacy rights.

To exercise California rights, contact us at [privacy email] and include “California Privacy Request” in the subject line.

15. EEA / UK Privacy Rights

If you are located in the EEA or UK, and applicable law applies, you may have the right to:

• access your data;

• rectify inaccurate data;

• erase data in certain circumstances;

• restrict processing;

• object to processing;

• data portability;

• withdraw consent where consent is the legal basis;

• lodge a complaint with your local supervisory authority.

If you believe our processing violates applicable law, you may contact us first at lyonis.corp@gmail.com.

16. Marketing Communications

We may send marketing emails or messages if permitted by law or if you opted in. You can unsubscribe at any time by:

• clicking the unsubscribe link in our emails;

• replying with an opt-out request where applicable;

• contacting us directly.

Even if you opt out of marketing, we may still send non-promotional messages related to your orders, account, transactions, support, or legal notices.

17. Children’s Privacy

Our Site and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13 without legally required authorization. If you believe a child under 13 has provided personal information to us, contact us and we will take appropriate steps to review and delete the information where required.

18. Third-Party Services and Embedded Content

Our Site may use or link to third-party services, such as:

• payment processors;

• mapping tools;

• social media widgets;

• video embeds;

• analytics services;

• anti-spam tools;

• ad platforms;

• file storage or upload services.

These third parties may independently collect information according to their own privacy policies. We encourage you to review their privacy notices.

19. International Transfers

If you access our Site from outside the United States, your information may be transferred to, stored in, and processed in the United States or other countries where our service providers operate. Those countries may have privacy laws that differ from the laws of your country.

Where required by applicable law, we will use appropriate safeguards for international transfers.

20. Business Transfers

If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, asset sale, or similar transaction, your information may be transferred as part of that transaction, subject to applicable law.

21. Changes to This Privacy Notice

We may update this Privacy Notice from time to time. When we do, we will revise the “Last Updated” date above. Material changes may be communicated through the Site or by other appropriate means where required by law.

Your continued use of the Site after an updated Privacy Notice is posted means the updated Notice will apply going forward, subject to applicable law.

22. Contact Us

If you have questions, requests, or concerns about this Privacy Notice or our data practices, contact us at:

Lyonis Corp
Email: lyonis.corp@gmail.com
Phone: +1 (717) 382-6913
Website: lyoniscorp.com